Contact Owala

Help center

Where to ask about products, orders, delivery and returns.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 4759 Vesta Dr, Wichita, Kansas, 67208, United States.

Customer support

Email: support@owalassstore.shop
Phone: 773-770-1034
Support availability: Weekdays 9 AM to 5 PM

Business information

Legal operator: Hughes & Hatcher
Business address: 4759 Vesta Dr, Wichita, Kansas, 67208, United States
Storefront: owalassstore.shop

Store operator

Owala is an online store operated by Hughes & Hatcher. The official storefront is owalassstore.shop.